Guides / Operating gaps

Custom quoting software, specced to how you actually quote.

Every operation quotes differently, and that difference is the whole job. Most of a quoting tool is the same everywhere. The part that isn't is your pricing logic, and that has to be yours. Written by someone who quoted this work for a living, not by a software company.

Ask ten manufacturers how they quote and you get ten answers. One prices off bar consumption per thousand. One prices off nest utilization and pierce count. One prices off rack space and load weight. One is quoting a project with a tryout and a sampling run at the end of it, not a part at all. Nobody's wrong. They're just not doing the same arithmetic, which is exactly why generic quoting software so often gets bought and then quietly abandoned.

I owned and ran a machine shop for the better part of a decade before I built software for one. Quoting was the thing that ate the week, and it wasn't because estimating is hard. It was because everything around the estimate was manual, and because the logic that made our prices ours lived in one person's head and in a spreadsheet only he maintained.

The part that's already built, and the part that's yours

Here's the honest shape of it, and it's the reason a tool like this doesn't have to cost what you think.

Most of a quoting tool is the same no matter what you make. Requests arrive and something has to catch them. Drawings and documents have to be read and the numbers pulled off them. Parts, customers and revisions have to be tracked. Quantities and quantity breaks. Versions, because the customer will change something. Approvals before it goes out. A record of what you sent and what happened to it. Search, so you can find last year's quote. Users and permissions. That machinery already exists, it's already built, it's already running in production, and you are not paying anyone to write it again.

The part that isn't the same is your pricing logic, and it is the entire reason the tool is worth having. Your material formulas. Your work centers and their rates. Your setup rules. Your minimums. Your outside processing vendors and their real lead times. The quality requirements that scale with the customer rather than the part. The judgment calls you make that nobody wrote down. That part gets built around how you actually do it, and it's sized to that. Never more than you need.

That's the trade in plain terms. The common machinery is already paid for. The specific part is what gets specced, and you spec it.

What your pricing logic looks like in different trades

This is the part generic software gets wrong, so it's worth being concrete. A few examples of what "your pricing logic" actually means, depending on what comes through your door.

None of those are exotic. They're just different, and a tool that assumes one of them cannot serve the others without somebody fighting it every day.

What I will not do: guess your cycle times

Worth saying plainly and early, because it decides whether I'm any use to you.

There are platforms that read a model and tell you how long the part takes to run. If that's what you're shopping for, buy one of those, and I mean that without any edge on it. Run time depends on your machines, your tooling, your fixturing and how your people actually run the job. A number that comes from somebody else's assumptions is a number nobody in your building will stand behind, and the first time it's wrong on a real order it stops getting trusted at all.

What I'll do instead is stop your estimator working out something you already know. In the build that's running in production today, when a part number comes up the tool goes and reads what that part actually took on the jobs that have already run it, operation by operation, out of the ERP. It matches on your part number even when the customer calls it something different. That isn't a prediction. It's your own history put in front of the person quoting, at the moment they need it, and it can't be wrong the way an estimate can be wrong.

The estimating judgment stays with your estimator. That's the part that wins or loses money and it should stay with a person who knows the work.

How the rest of it runs

Requests land in a shared mailbox and that arrival is the trigger. The system reads what it can out of the request and the attached drawings: quantities, part numbers, descriptions, material, and the callouts for plating and heat treatment. It does the reading, the extracting and the typing so the estimator doesn't.

From there it's their call. They set the routing and the costing, the part that needs someone who knows the operation. Before a quote can go out, the system checks that every line actually carries the costs it's supposed to, so nothing slips out un-costed because somebody was moving fast at four thirty on a Friday.

Alongside it sits a smaller automation that watches the inbox, builds the folder structure, and files the request, the drawings and the finished quote, working on top of the Microsoft 365 you already run. Quoting gets faster and nothing ends up lost in one person's inbox.

What it doesn't do

I'd rather lose your interest now than your trust later.

What it costs, and why the shape matters

The two options most manufacturers get offered are a spreadsheet or a per-seat enterprise subscription with a hundred features they'll never touch. There's a middle, and it's the one I build.

A paid Diagnostic first, where I map how your quoting actually runs today. Then a Build that's priced up front, so you know the number before it starts, and it's scoped to the part that's yours rather than to a feature list. I host and run it on managed infrastructure that works on top of the systems you already use, and there's an ongoing care plan after that keeps it running: hosting, monitoring, fixes, and small adjustments as your work changes. Term and price by agreement.

No hourly meter and no per-seat license. And to say the affordability part plainly: the common machinery already exists and you're not funding it a second time. What gets built is the part that's specific to you, and the price follows that scope rather than a seat count that grows every time you hire.

From the work
A quoting engine running in production

Everything described above is deployed and running for a mid-size manufacturer: request intake and extraction, the history lookup that reads what a part actually ran, the completeness check before a quote can leave, and the auto-filing that keeps requests, drawings and finished quotes from getting lost. See how it's built, and a few more systems alongside it.

See what I’ve shipped →

Common questions

How custom is custom? Can we actually spec it?

Yes, and that's the point of doing it this way. The common machinery is fixed because there's no value in re-deciding how a version history works. Everything that touches your price is yours to spec: the formulas, the rates, the rules, the minimums, the vendors, the approvals, what the quote document looks like when it lands on your customer's desk. If your logic changes next year, it changes in the tool.

We're small. Is this only for bigger operations?

No. The build is scoped to what you need, so a simpler operation gets a smaller build. What decides whether this is worth doing isn't your headcount, it's how much of your week disappears into quoting and how much work you're not quoting because there aren't hours to do it.

We run JobBOSS, E2, Epicor, Fulcrum, M1, or our own thing. Does that matter?

It's built to work on top of what you already run. I've built and deployed standalone connectors to ERP and accounting systems so tools read and write without anyone re-keying. Which specifics apply to you is a Diagnostic question, and I'll give you a straight answer rather than a maybe.

Will this replace my estimator?

No, and it shouldn't. Their judgment on routing and costing is the part that wins or loses money. The tool takes the reading, extracting and typing off their plate so they spend their hours on the call only they can make, and it checks the quote is complete before it goes out.

Why not just buy an off-the-shelf quoting platform?

If you need the full enterprise feature set, do, and I'll tell you so on the first call. For a lot of operations the honest answer is that they need their own quoting done faster, not a platform, and they'd be paying a subscription forever for the ninety percent of it they never open.

Where this connects to everything else. A quote is only as good as what the last one really took, which is why those numbers often aren't trusted. When the quote turns into an order, the next gap is usually customer POs being keyed in by hand, and then vendor acknowledgements nobody is watching. If you quote whole machines rather than parts, that's a different estimating animal. Two specific corners have their own notes: working out your wire EDM cost per hour and what the quality requirement really costs in first article inspection and ballooning.

Contact

Quoting eating the week?

First call's free. About 30 minutes, a straight conversation about how your quoting actually runs today, from request to PO, not a demo. If a right-sized build is worth doing, I'll say so. If you're better off with something off the shelf, I'll say that too.

Email Jason Run the free assessment →